If you have been injured by a faulty product, you could claim compensation

When purchasing a product from a well-known brand or a trusted retailer, we don’t really expect the item to be faulty; however, sustaining an injury from a faulty product is actually quite common.

It is difficult to believe that faulty products can still make it onto our shelves, but the amount of product recalls that are made shows that the risk of an injury can be high.

When a faulty product is sold it can cause life-changing injuries, so if you or your loved one has been injured due to a faulty product then you could be left in a state of shock and betrayal, we feel this is unfair.

Compensation and an apology are the least you deserve after being injured unfairly by a faulty product; this can help towards helping you with your recovery and coving any treatment costs etc. You may have had to pay due to your injury.

We know that compensation cannot undo the damage caused, but we have seen first hand how it has helped claimants get back on the right track. Compensation will not only cover your injuries but will also help you cover any damages that have been caused to your finances, family and home.

To find out more contact our legally trained advice team on 08000 250 250 or fill in our online form and we can call you at a suitable time.

We are to listen to your experiences and give you the tailored advice you need to help and support your decisions. All of our calls are confidential, free and under no obligation, so you don’t have to worry about feeling pressured into claiming.

How the law protects you

There are legislations setting out rules and regulations regarding products in all aspects, materials used, testing, safety and when a product is faulty, the consumer protection.

This means that the product you buy should be able to do what it is designed to do without causing harm to the user or their loved ones. The Consumer Protection Act 1987 sets out your rights when this isn’t the case, and the product you have bought is faulty and causes you or another person an injury. If any damage has been caused to your possessions or your home, then we can also consider this when making a claim for personal compensation.

It is the duty of the manufacturer to warn us of the potential risks when purchasing a product, and if they find that product if faulty/defective, then the should publicly recall the product to avoid injuries happening.

If you have been injured by a faulty item then you could be entitled to make a claim, we advise that you keep the faulty item, or at the least a photograph of it and , if you still have it, proof of purchase, if you want to find out more about your legal rights and making a claim then contact our team today on 08000 250 250 or fill in our online form and we can call you.

What are the different types of faulty products I can claim for?

Any product can be faulty and due to this, even services can be dangerous e.g. getting your hair styled.

Any product that is defective or not manufactured to a high enough standard can pose a risk to anyone’s safety. We have listed a few examples below just to give you an idea, however, if the faulty product you have encountered hasn’t been listed, don’t worry it doesn’t mean we cannot help.

  • Hairstyling equipment causing burns due to malfunctioning
  • Buggy hinges are not designed properly these can cause broken finger or other hand injuries
  • Medical equipment, including faulty hip replacements or medication
  • Cosmetic products that have been contaminated resulting in skin conditions
  • Electrical equipment that is not safe for consumer use, resulting in electric shocks or fires
  • Food that has been contaminated, leading to food poisoning

Whatever the product, if you have been injured in the last 3 years by a faulty product then we could be able to help you claim the compensation you deserve.

We are aware, in some cases, the injury sustained is due to the negligence of the service provider e.g. beautician or hairdresser using a product that has caused damage to your skin. If this matches your experience, then we could help you make a claim, contact our team today and find out how we could help you.

How could claiming compensation help me?

Nearly all injuries are painful and some can stop you from living your day-to-day life as you once did, but injuries caused by a faulty product can often be life-changing.

Your injury may have lead to you having to take time off work, either with no or reduced pay. We appreciate this can cause additional stresses, such as financial worries, as you may be struggling to pay your bills, support your family along with pay the expenses that your injury may have caused such as medical treatments.

This is where compensation could help you and your loved ones. When considering your product liability case, we will look to cover all impacts and expenses you have incurred due to your accident, including:

  • The pain sustained due to your injury
  • The impact the injury has had on your life
  • Any loss of earnings you may have had due to time off work due to the injury
  • Any medical expenses including treatment and medication
  • Care received, even if given free e.g. by a family member
  • Future loss of earnings
  • Psychological trauma
  • Adaptations you may have had to make to your home or car

If you, a friend, family member, or a child have sustained an injury due to a faulty product, we understand, this can be a difficult and upsetting time, find out how we can help you claim for yourself or a loved one by contacting us today.

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